If you need an emergency repair, it is imperative you call us before you ship your servo so we can evaluate our repair schedule. Southeast Servo will confirm your Emergency Repair Service request after the servo has been received and inspected by Southeast Servo.
Southeast Servo can repair most servo motors quickly. However there are some that we have no information on which makes repairs difficult. Encoder repairs will normally extend the turnaround time by one to two days (Air freight charges will apply). We stock many encoders and resolvers to help us repair your servo motors quickly and keep turnaround times to a minimum. Of course we can’t guarantee we can repair any servo motor that you might send.
Expedite fees will apply regardless of unforeseen circumstances preventing a scheduled delivery.
In an effort to match our service level to each of our customer's needs, we are defining the urgency level of our repair service to properly respond to the customer's needs while minimizing the cost of the repair to our customers.